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TERMS & CONDITIONS
CUSTOMER CARE
We are here for you every step of the way. Whether you have a question about a product, need help with your order, or want to request an exchange, our team is ready to assist. Reach us anytime at glacenteam@glacenbeauty.com and we will get back to you as soon as possible. We are committed to making sure every Glacen Beauty experience is a positive one.
Your satisfaction is not just our goal, it is our responsibility.
PRIVACY & SAFETY
At Glacen Beauty, your privacy is not an afterthought, it is a commitment. We believe that trust is the foundation of every great brand, and protecting your personal information is something we take seriously every single day. This policy explains how we collect, use, and safeguard your data when you visit glacenbeauty.com or place an order with us, so you can shop with complete peace of mind.
WHOLESALE INQUIRIES
Interested in carrying Glacen Beauty products in your store? We would love to hear from you. We welcome wholesale partnerships with retailers, salons, spas, and beauty professionals who share our commitment to quality and excellence. Whether you are an established business or just starting out, we are open to building relationships that grow together.
To submit a wholesale inquiry, please reach out to us at glacenteam@glacenbeauty.com with the following information: Your full name, business name, business location, type of business, and the products you are interested in carrying. Our team will review your inquiry and get back to you as soon as possible.
We look forward to partnering with you.
PAYMENT METHODS
At Glacen Beauty, we want your checkout experience to be as smooth and secure as possible. We accept all major credit and debit cards including Visa, Mastercard, and American Express. All transactions are processed securely through encrypted, industry-standard payment technology to ensure your financial information is always protected. All prices on glacenbeauty.com are displayed in USD. Glacen Beauty does not store any card details on our servers.
If you experience any issues during checkout, please contact us at glacenteam@glacenbeauty.com and our team will be happy to assist you.